Privacy Policy

Last updated: 01 May 2025

Zephyr Digital operates the Site, which provides photography services, online courses like the Zephyr Method, and community engagement. We’re committed to protecting your privacy and being transparent about how we handle your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights under the Australian Privacy Act 1988 and other applicable laws.

1. Information We Collect
We collect personal information you provide directly, automatically through your use of the Site, or from third parties. Here’s what that looks like:
● Information You Provide:
● Contact details (e.g., name, email, phone number) when you sign up for our newsletter, en-roll in the Zephyr Method course, or fill out contact forms.
● Payment information (e.g., credit card details) for course purchases or bookings, processed securely via Stripe or PayPal.
● Community interactions (e.g., comments, photos, or goals shared in our community forums or via email).
● Feedback or survey responses you submit.
● Information Collected Automatically:
● Usage data (e.g., pages visited, time spent on the Site) via cookies and analytics tools like Google Analytics.
● Device information (e.g., IP address, browser type, operating system).
● Location data (general region, not precise) to understand our audience.
● Information from Third Parties:
● Data from social media platforms (e.g., Instagram) if you interact with us
● Data from third-party services [flodesk for email lists] as per their privacy policies

2. How We Use Your Information
We use your data to provide and improve our services, keeping things running smoothly for our community. Specifically, we may use it to:
● Deliver services (e.g., process course enrollments, send booking confirmations).
● Communicate with you (e.g., newsletters, course updates, or responses to enquiries).
● Personalise your experience (e.g., tailor content or recommend relevant resources).
● Analyse Site usage to improve functionality and user experience.
● Comply with legal obligations (e.g., tax reporting or data protection laws).
● Market our services (e.g., send promotional emails about new courses or Reels workshops, with your consent).

3. How We Share Your Information
We don’t sell your data—ever. We may share it only in these cases:
● Service Providers: With trusted third parties who help us operate the Site (e.g., Stripe, Google Analytics), bound by confidentiality agreements.
● Legal Requirements: If required by law or to protect our rights (e.g., responding to a court order).
● Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred with notice to you.
● Community Features: If you share content (e.g., photos or comments) in public community areas, others may see it.

4. Cookies and Tracking
We use cookies to make your experience better (e.g., remembering your preferences). You can manage cookie settings in your browser, but disabling them may affect Site functionality.

5. Data Security
We take reasonable steps to protect your data, like encryption for payment processing and secure hosting. However, no system is 100% secure, so we can’t guarantee absolute protection. You provide data at your own risk.

6. Your Rights
Under the Australian Privacy Act and other laws you have rights to:
● Access your personal data we hold.
● Correct inaccurate data.
● Request deletion of your data (subject to legal obligations).
● Opt out of marketing communications (via unsubscribe links in emails).
● Restrict or object to certain data processing.
To exercise these rights, contact us at hello@zephyrdigital.com.au. We’ll respond within 30 days or as required by law.

7. International Data Transfers
As an Australian business, your data is primarily stored in Australia. If we transfer data overseas (e.g., to US-based tools like Mailchimp), we ensure compliance with privacy laws through contracts or safeguards. 8. How Long We Keep Your Data
We keep your data only as long as needed for the purposes outlined (e.g., while you’re enrolled in a course or subscribed to our newsletter). We may retain some data for legal obligations (e.g., tax records for 7 years). When no longer needed, we securely delete or anonymise it.

9. Third-Party Links
Our Site may link to external sites (e.g., Instagram, payment processors). We’re not responsible for their privacy practices, so check their policies.

10. Children’s Privacy
Our Site and services are not intended for children under 16. We don’t knowingly collect data from kids. If we learn we have, we’ll delete it promptly.

11. Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. We’ll notify you via email or a Site notice. The updated policy takes effect immediately upon posting.

12. Contact Us
Questions or concerns? Reach out to:
Zephyr Digital
Perth, WA, Australia
Email: hello@zephyrdigital.com.au
Phone: 0435178249

If you’re not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
This policy is designed to keep things clear and fair, so you can feel confident joining our community. Thanks for trusting us with your info!